Brady Hill and the team earn consistent praise for walking customers through roof replacement step by step, managing insurance claims aggressively on their behalf, and finishing jobs in a single day with meticulous site cleanup. Reviewers name Mike and Reggie as standouts for professionalism and follow-through. The main caveats: tear-off work is loud and creates mess, some nails escape magnetic collection, and pets need alternative care during the job. Pricing is described as fair compared to competitors, and one customer qualified for a homeowners insurance discount after installation.
The operation handles roof replacement from inspection through final debris removal, with documented expertise spanning hurricane damage, hail claims, and 20-year-old roof assessments. Repeat customers report loyalty rewards. Multiple reviews credit the company's patience during long insurance investigations and willingness to advocate when claims are delayed. Crews arrive before dawn for tear-offs and work through typical weather, completing 48-square replacements on schedule.
Five-star reviews praise professional work and honest dealing, though two older one-star reviews cite missed estimate appointments and ignored calls. Evidence is thin and split across a long span; recent activity is unclear.
Daniel Griffin, Kevin, and their crews earn consistent five-star feedback for roof and window work in North Augusta. They handle insurance claims professionally, arrive on time, fix leaks and storm damage the same day, clean thoroughly, and honor warranties without question. One reviewer praised their approach to helping customers choose materials; another thanked them for rapid response after Hurricane Helene. Tension surfaces in two reviews: a customer reported meeting a rude owner after a storm repair and a service vent mishap; another had four no-shows across separate repair calls. Multiple reviewers named staff (Daniel Griffin, Kevin, Anthony, Colin, Ed, Krystal) and praised their knowledge and courtesy. The company's 30-plus-year claim and range of services (siding, windows, sunrooms, screened porches, commercial work) align with their roofing reputation. Most positive reviews highlight honesty and doing what they promise. The no-show and owner-interaction complaints stand out in an otherwise strong record.
Every review reports a smooth process from inspection through cleanup, with staff members by name (Jason, Mike, Soren, Dante, Danielle, Ricky) earning repeated mention for responding quickly and explaining work clearly. Crews complete jobs on schedule, often faster than expected, leaving no debris behind and standing by their work if something doesn't look right after install. Customers praise South Point for fair pricing, willingness to help with insurance claims, and handling both small repairs (vent boots) and full replacements with equal care. Repeat customers credit the company for earning their trust over time through honesty rather than upselling.
Last updated 2026-08-18