All ten reviews are five-star. Customers consistently highlight Rebeca and Kit as accessible, knowledgeable contacts who keep them informed and walk them through each step. The crew finishes on time, leaves the site clean, and handles storm damage and roof replacements to a standard that leaves owners satisfied with appearance and durability. One reviewer noted they helped navigate an insurance claim.
James and his team deliver prompt, knowledgeable service on gutters, roof repairs, and replacements. Most clients praise quick response and professional follow-through, though one reviewer waited 11 days for a quote with no response.
Reviewers consistently report responsive, professional crews who complete work fast and clean, led by named staff like Editzia, Rene, and Orlando. Prices are described as fair relative to quality; customers praise the crew's skill, respect for property, and prompt follow-up across roof replacement, repair, gutters, and storm damage jobs.
Five-star reviewers consistently praise the installation crew for speed, professionalism, and clean job sites, with staff like Chris, Jerry, and James earning specific recognition. The negative reviews reveal systemic issues: chronic communication breakdowns after work starts, leaks that recur despite repairs, scope disputes (especially gutter guards and trim painting), and frustrating warranty claim handling that leaves customers waiting months. RCB's reputation hinges on which staff member handles your job. Strong installers deliver finished roofs and gutters quickly. Management follow-up for warranty claims and problem-solving appears inconsistent, with some customers reporting abandonment after issues surface. Lowe's referrals appear to heighten expectations and frustration when internal processes fail.
Last updated 2026-08-18