One long-term customer praised fair pricing and accessibility, but another reported seven roofs installed in 2008 are failing early and that Bates declined to help with manufacturer claims, leaving them to seek assistance elsewhere.
Based on limited recent reviews, so treat this as low-confidence.
Review text is not available for this business. Their website lists roof replacement, repair, inspections, emergency tarps, and insurance claims handling. They state they hold Georgia insurance and CertainTeed SELECT ShingleMaster certification.
Five recent jobs earned strong praise for professionalism, timely completion, and insurance coordination. One 2023 roof installation drew a detailed complaint: improper venting angle, multiple leaks, unresponsive to follow-up requests, and repair costs exceeding $1,200.
All five reviews praise quick scheduling, timely work, and solid quality. Appointments were straightforward to arrange, and jobs finished on or ahead of schedule.
Last updated 2026-08-19