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Castillo Elite Roofing LLC

Updated 2026-08-19 · 24,679 reviewed · 1,181 listed · Scored from 32 Google reviews · How we rank ›

5.0(32) 81 composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance Claims
Castillo Elite Roofing LLC
Service
Roof Inspection & Insurance Claims
Reviews
32

What recent reviews say

Every review is five stars. Rafael Castillo and his crew handle roof replacements, repairs, and insurance claims with speed and attention. Customers highlight the owner's responsiveness, insurance knowledge, and willingness to revisit work until satisfied.

Reviewers consistently praise the cleanup crew performs after jobs and the crew's professionalism during visits. Many mention Rafael shows up same-day or quickly, takes photos, walks the whole roof, and explains what needs work. Several credit him with navigating insurance company delays and documentation.

Praised for
  • responsive communication
  • insurance claim expertise
  • thorough cleanup
  • quality workmanship
  • professional team led by Rafael
punctualresponsive-communicationskilled-workmanshipquality-materialscleans-up-after-jobwarranty-honored
Best for: Homeowners needing fast insurance claim help after storms or hurricanes.

Strengths

  • Owner Rafael handles insurance claims directly
  • Same-day or fast emergency response
  • Thorough photo documentation and roof walkthroughs
  • Complete cleanup after every job

Worth knowing

  • Owner Rafael Castillo leads the team
  • Documents work with photos before and during job
  • Handles insurance paperwork directly; helped customers through year-long claim settlements
  • Operates 7 days a week
  • Repairs gutters and downspouts alongside roof work
  • Responds to after-hours emails within minutes

How it compares

  • Rated 5 against a 4.75 average across the 535 roof inspection & insurance claims businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How we scored this

How We Score
Star rating 90
Review volume 66
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
32
4
0
3
0
2
0
1
0

Common questions

Can Rafael help with my insurance claim?
Yes. Rafael handles insurance paperwork directly and has experience navigating claims that take time to settle. Several customers credit him with guiding them through the process.
How quickly can you respond to emergency repairs?
The business operates 7 days a week and has responded to same-day requests. Customers report receiving email replies within minutes even after hours.
What happens after the job is done?
Crew cleans up all debris and nails. Customers consistently report no scraps left behind and sites looking finished and clean.

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Last updated 2026-08-19