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DeKalb Roofing Company

Updated 2026-08-18 · 12,350 reviewed · 600 listed · Scored from 37 Google reviews · How we rank ›

3.9(37) 71 composite score See reviews on Google ✓ Google-verified
Roof ReplacementRoof RepairGutter Installation & RepairResidential Roofing
DeKalb Roofing Company
Services
Roof Replacement, Roof Repair, Gutter Installation & Repair
Reviews
37

What recent reviews say

DeKalb Roofing executes work quickly and cleanly, with owners Jeff and Robert personally handling calls and inspections. Multiple reviewers praised fair pricing against other quotes, timely completion, and site cleanup. However, a persistent complaint spans five years about debris entering the attic post-installation, and some reviewers reported rude or dismissive interactions with staff; one noted code violations on drip edge installation.

Praised for
  • prompt response and on-time scheduling
  • fair pricing compared to competitors
  • direct communication with owners
  • professional and clean workmanship
  • responsive to follow-up repairs
Watch-outs
  • debris in attic after roof installation
  • inconsistent customer service across staff
  • non-compliance with current building codes
punctualfair-pricingskilled-workmanshipresponsive-communicationcleans-up-after-jobpoor-communicationleft-debris
Best for: homeowners wanting direct owner communication and completed jobs within two days.
Think twice if: debris infiltration post-install occurs; ask specifically about attic sealing. Staff professionalism varies; expect inconsistency.

Strengths

  • owners answer phones directly
  • work completed on schedule
  • competitive pricing
  • rapid follow-up repairs

Worth knowing

  • Owner Jeff handles estimates and emergency repairs personally, returning within 24 hours
  • typical job completion: two days
  • replaced three roof layers in one job for a customer
  • long-term customer since 1985 has used them for three roof replacements over 40 years
  • one customer reported debris in attic for five years after installation

What reviews say by service

Roof Replacement
completed in two days, debris infiltration reported by one long-term customer
Roof Repair
emergency repairs handled by owner within 24 hours
Gutter Installation & Repair
installed with roof and fascia work; gutter guards praised for quality
Residential Roofing
multi-layer roof removal and install praised for professionalism and precision

How it compares

  • Rated 3.9 against a 4.67 average across the 439 roof replacement businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How we scored this

How We Score
Star rating 47
Review volume 69
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
25
4
0
3
2
2
3
1
7

Common questions

Do the owners answer the phone directly?
Yes. Multiple reviewers noted speaking with Jeff or Robert instead of an automated line or voicemail, which they called a strength.
How long does a typical roof replacement take?
Two days, according to several reviewers who praised the speed and site cleanup.
Will debris come into my attic after installation?
One customer reported debris in the attic for five years after roof installation, despite multiple cleanups. The company said this was normal. Ask explicitly about how they seal gaps around vents and flashing.
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Last updated 2026-08-18