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Escex Roofing and Restorations

Updated 2026-08-19 · 24,679 reviewed · 1,181 listed · Scored from 177 Google reviews · How we rank ›

4.8(177) 81 low data composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance ClaimsGutter Installation & RepairCommercial RoofingRoof Replacement
Escex Roofing and Restorations
Services
Roof Inspection & Insurance Claims, Gutter Installation & Repair, Commercial Roofing
Reviews
177

What recent reviews say

Escex delivers strong work on standard roof and gutter jobs, with staff like Chris Mackey and Debbie Moss earning praise for communication and insurance navigation. However, recent reviews surface serious concerns: a homeowner reports an unresolved leak, window screen damage never fixed, and an office that appears closed. An older but detailed complaint describes a long restoration project plagued by 5+ project managers, subcontractor confusion, and reluctance to stand behind warranty work.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive named staff
  • insurance claim assistance
  • timely completion
  • clean-up after work
  • one-year warranty honored
responsive-communicationinsurance-claim-helppunctualcleans-up-after-jobwarranty-honored
Best for: homeowners needing roof or gutter work with insurance claim support

Strengths

  • staff follow through on commitments
  • help navigate insurance claims
  • same-day or one-week turnaround on smaller jobs
  • one-year workmanship warranty

Worth knowing

  • Chris Mackey, Debbie Moss, Adam (co-owner), Dezi, Kyler Kelsey, Hunter, Gary, and Nick named as staff members
  • One-year workmanship warranty mentioned in reviews
  • Gutter guard installation and roof-repair turnaround within one week observed in reviews
  • Office location on Shallowford Rd noted as appearing vacant in recent complaint

How it compares

  • Rated 4.8 against a 4.71 average across the 628 gutter installation & repair businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

How We Score
Star rating 86
Review volume 98
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
160
4
9
3
0
2
1
1
7

Common questions

How long does a typical roof repair take?
One to seven days from contact, depending on job complexity.
Do you help with insurance claims?
Yes. Staff like Chris Mackey and Debbie Moss coordinate directly with insurance companies to navigate claim coverage.
What warranty do you offer?
A one-year workmanship warranty that includes free repairs to drywall and other items if issues arise within that period.

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Gutter Installation & RepairRoof Inspection & Insurance Claims

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Last updated 2026-08-19