Does Finley's handle insurance claims?

Yes. Mr. Finley personally manages warranty claims with manufacturers like GAF, handles paperwork, and communicates directly with insurers on the customer's behalf.

What happens after my roof is installed?

The owner inspects the finished roof. For warranty issues after installation, customers report long wait times and staff may blame external causes like animals rather than address workmanship quickly.

What is the workmanship warranty?

10 years on workmanship, according to the business. However, multiple reviews indicate delays and difficulty in getting warranty repairs completed.

Finley's Roofing, Inc

Updated 2026-08-18 · 12,350 reviewed · 600 listed · Scored from 54 Google reviews · How we rank ›

4.6(54) 69 composite score See reviews on Google ✓ Google-verified

Roof ReplacementRoof Inspection & Insurance Claims

Services: Roof Replacement, Roof Inspection & Insurance Claims
Reviews: 54

What recent reviews say

Finley's excels when actively involved in a project: homeowners praise Mr. Finley's hands-on approach, knowledgeable guidance on materials, quick completion, and clean sites. The risk emerges after installation. Several customers report shingles poorly fastened, gutter covers improperly positioned, and a warranty process marked by excuses, blame-shifting to animals, and dismissive staff. One owner witnessed a supervisor correcting loose nailing mid-job; another waited weeks for post-warranty repairs while being told to hire someone else.

Praised for

owner involvement and personal attention
clean work site and thorough cleanup
knowledgeable staff and material guidance
fair pricing and good value
responsive to warranty and damage issues

Watch-outs

poor communication and excuses on warranty claims
inconsistent workmanship and shingle attachment issues
staff dismissiveness toward post-installation problems
unprofessional interactions and name-calling

skilled-workmanshipfair-pricingresponsive-communicationcleans-up-after-jobpoor-communicationshoddy-workmanshipmissed-deadlines

Best for: Homeowners needing storm damage assessment and warranty claim management with owner oversight.

Think twice if: Warranty disputes and post-install issues may involve delays, staff excuses, or require hiring another contractor to resolve workmanship problems.

Strengths

factory certified MasterElite contractor
owner-involved consultations and problem-solving
long operating history (since 1938)
warranty claim advocacy and follow-up

Worth knowing

Mr. Lani Finley personally conducts consultations and inspects completed work
offers 10-year workmanship warranty
crew members include Leandro
handles warranty claims directly with GAF and other manufacturers
one owner reports supervisor correcting loose nailing during job
another reports gutter covers installed under wrong shingle row

What reviews say by service

Roof Replacement: Highly praised for quality installation, clean sites, and material selection when owner is involved; complaints focus on poor shingle attachment and gaps in post-installation quality control.
Roof Inspection & Insurance Claims: Owner shows strong attention to detail during final inspection, catching manufacturing defects and escalating warranty claims; staff field inspections sometimes dismiss legitimate workmanship failures.

How it compares

Rated 4.6 against a 4.67 average across the 439 roof replacement businesses listed here.
Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Score

Star rating 75

Review volume 76

Review recency 89

Review sentiment 50

Profile completeness 75

Verification 30

Rating breakdown

Common questions

Does Finley's handle insurance claims?: Yes. Mr. Finley personally manages warranty claims with manufacturers like GAF, handles paperwork, and communicates directly with insurers on the customer's behalf.
What happens after my roof is installed?: The owner inspects the finished roof. For warranty issues after installation, customers report long wait times and staff may blame external causes like animals rather than address workmanship quickly.
What is the workmanship warranty?: 10 years on workmanship, according to the business. However, multiple reviews indicate delays and difficulty in getting warranty repairs completed.

Contact

Phone: +1770-262-7375
Website: https://www.finleysroofing.com/

Last verified 2026-08-18

Opening hours

Monday: 08:00-19:00
Tuesday: 08:00-19:00
Wednesday: 08:00-19:00
Thursday: 08:00-19:00
Friday: 08:00-19:00
Saturday: Closed
Sunday: 12:00-18:00

As listed on Google.

From their website

Services listed

Roof ReplacementRoof RepairStorm DamageHail-Resistant ShinglesLow-Slope RoofingGuttersGutter Maintenance

Credentials claimed:Factory Certified MasterElite Roofing Contractor, Angie's List Super Service Award (2015-2023), A+ Rating with Better Business Bureau

Operating:since 1938

As published by the business on its own website; not independently verified.

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