Oscar, Jona, Raul, and Alan earned consistent praise for walking clients through insurance claims and roof choices, showing up on schedule, and finishing the same day with no debris left behind. One 2019 installation needed five returns for flashing repairs, and a 2024 service call drew frustration when office staff declined warranty help after a five-year term expired by a month; the owner later addressed the gutters, but questions linger about installation placement and early workmanship gaps.
Recent shift: One 2024 review flagged a dispute over a five-year warranty expiry and prior installation flaws, but the owner Oscar subsequently re-engaged to retrofit gutters, partially rebuilding trust. Overall sentiment remains strong.
Mostly five-star reviews praise Reliable Roofing for finishing jobs on time and delivering quality work. One older complaint cited failed appointment attempts; limited detail available to assess current responsiveness.
Six reviews averaging 4.7 stars show consistent praise for professionalism, punctual arrivals, and thorough cleanup. Named staff Kenneth Horne, Jon Mills, and Anthony stand out for responsiveness on both residential hail damage and large commercial projects.
Reviewers consistently report that Phillip Knox and his crew catch problems missed by other contractors and deliver fair-priced work on schedule. The business earned trust through prompt inspections, detailed explanations, and follow-up visits to refine results. Limited review detail constrains depth here. Strong 4.8 rating across 22 reviews reflects steady five-star feedback spanning a decade.
Last updated 2026-08-18