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Georgia Elite Restoration

Updated 2026-08-19 · 24,679 reviewed · 1,181 listed · Scored from 130 Google reviews · How we rank ›

5.0(130) 88 composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance Claims
Georgia Elite Restoration
Service
Roof Inspection & Insurance Claims
Reviews
130

What recent reviews say

Matthew Porter and his team handle the whole insurance claim process from start to finish, often securing approvals within days to weeks through State Farm and Allstate. Reviewers consistently praise the thoroughness of worksite preparation (protecting landscaping, cleaning up completely) and willingness to identify and fix issues beyond the original scope, such as skylight caulking and hidden roof damage discovered during installation.

The company manages all coordination between homeowner and insurer with transparent, honest communication. Installation crews work quickly and efficiently, with the staff walking customers through every step. The combination of fast processing, professional communication, and meticulous workmanship has earned consistent five-star feedback from over 130 reviewers in the Dacula area.

Praised for
  • insurance claim support and fast approvals
  • Matthew Porter's professionalism and responsiveness
  • attention to detail and extra work beyond scope
  • clean installations with thorough site protection
punctualresponsive-communicationskilled-workmanshipcleans-up-after-jobinsurance-claim-help
Best for: Homeowners with storm or weather damage seeking insurance claim support.

Strengths

  • Matthew Porter leads claim navigation with fast State Farm and Allstate approvals
  • thorough site protection and cleanup practices
  • identifies and repairs hidden damage at no additional charge

Worth knowing

  • Matthew Porter (project manager) consistently leads insurance claim navigation and onsite coordination
  • roofing crew identifies hidden roof damage during removal and addresses it
  • site protection includes covering landscaping with flower pots during installation
  • insurance processing turnaround: State Farm approvals within days to one month; Allstate approvals documented

How it compares

  • Rated 5 against a 4.75 average across the 535 roof inspection & insurance claims businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

How We Score
Star rating 96
Review volume 92
Review recency 100
Review sentiment 80
Profile completeness 75
Verification 30

Rating breakdown

5
130
4
0
3
0
2
0
1
0

Common questions

How long does the insurance approval process typically take?
State Farm approvals have been completed within days to one month. Allstate approvals are also documented, with some customers reporting quick turnaround times.
Will the crew protect my landscaping during installation?
Yes. The team covers shrubs and plants with protective barriers (such as flower pots) to prevent damage during the roofing work.
What happens if damage is discovered during the roof removal?
The crew identifies hidden damage during removal and addresses it as part of the project, often at no additional charge.
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Certified Roofing earns strong marks for insurance handling and named staff who guide homeowners through claims. Work gets done fast, sites are clean, and many customers feel genuinely cared for. But a vocal minority report unreturned calls, leaks that appear months after install, and shoddy carpentry work that later requires total roof replacement. The divide is sharp: repeat business and referrals from satisfied customers against lawyers' letters and broken promises from frustrated ones. Insurance claim coordination stands out as a real strength, especially Jevante Davenport's documentation skills. Roof replacements and gutter installs often come in same-day or on-schedule. The friction point is accountability after the job: when problems surface, getting someone on the phone becomes difficult. One customer waited six months for replies and ended up needing a full roof redo.

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Last updated 2026-08-19