Review evidence is limited. The business lists roof repairs, shingle replacement, roof installation, storm damage, flashing, and gutter work on their website and states they are licensed and insured.
Based on limited recent reviews, so treat this as low-confidence.
Older reviews praise speed, workmanship, and reasonable pricing; technicians like Chris and Sergio earned repeat mentions for competence and responsiveness. Recent years show deterioration: two separate customers report inability to reach staff after jobs, one flood damage from improper install, and confusion about gutter service despite listing it.
Don and his crew handle roof work in a single day with surgical cleanup and genuine follow-up. Staff like Anthony, Britney, and Teddy walk customers through insurance claims step by step, answer questions after the job, and one reviewer saw a complete shingle repair done free because Don happened to be in the neighborhood. Stellar charges competitive rates, offers zero-pressure sales, and holds a GAF and BBB A rating. They finish roofs even in rain, cover residential and commercial projects, handle gutters, and coordinate solar panel moves for replacements. Multiple reviews name the same owner-led team, suggest they keep detailed records of what customers request, and consistently mention one-day turnarounds on replacements.
Every review here is five stars. Customers consistently praise on-time work, professional staff, and clear updates from Trey Green, who oversees jobs personally. The New Roof handles insurance claims and has a public adjuster on staff for storm damage disputes; they serve rentals across the Southeast and leave sites spotless.
Last updated 2026-08-18