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Gumball Roofing

Updated 2026-08-18 · 12,350 reviewed · 600 listed · Scored from 222 Google reviews · How we rank ›

4.9(222) 90 composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance Claims
Gumball Roofing
Service
Roof Inspection & Insurance Claims
Reviews
222

What recent reviews say

Gumball Roofing (trading as Claim Group) earns strong praise for guiding customers through roof replacement and insurance claims, with Zach Hayse repeatedly named as attentive and trustworthy. Jobs complete fast, crews clean thoroughly, and the team handles adjuster coordination so homeowners need not worry. One negative review flags abandoned communication when a claim was denied for a full replacement and concerns a promotional offer tied to positive reviews.

Praised for
  • Insurance claim handling
  • Zach Hayse leadership
  • Thorough cleanup
  • Fast turnaround
  • Professional communication
Watch-outs
  • Abandoned follow-up after partial claim denial
  • incentivizing 5-star reviews
responsive-communicationskilled-workmanshipcleans-up-after-jobinsurance-claim-helppunctual
Best for: Homeowners filing insurance roof claims who want claims handling managed start to finish.
Think twice if: Those with partial claim denials should verify ongoing support before signing; one reviewer reported communication stopped after approval was denied.

Strengths

  • Full claims coordination from initial inspection to completion
  • Named lead staff (Zach Hayse) handles homeowner communication
  • Single-day turnarounds typical
  • No debris left behind

Worth knowing

  • Zach Hayse leads customer-facing claims process and site inspections
  • Matt and Kendra also named as team members
  • Crews coordinate on-site timing with homeowners and insurance adjusters
  • Typical job completion in one day
  • Work tested and held in Hurricane Helene

What reviews say by service

Roof Inspection & Insurance Claims
Roof inspections lead to claims; customers praise free assessments and honesty in determining damage eligibility.

How it compares

  • Rated 4.9 against a 4.72 average across the 285 roof inspection & insurance claims businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

How We Score
Star rating 92
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
219
4
0
3
0
2
0
1
3

Common questions

Do you handle the insurance claim process for me?
Yes. Zach Hayse or another team member will inspect your roof, file the claim on your behalf, and coordinate with your insurance adjuster. Customers report handling nothing after approval.
How long does a roof replacement typically take?
Most jobs complete in one day, with cleanup included.
Will my landscaping and yard be protected during the job?
Yes. Reviewers consistently praise thorough cleanup with no plants disturbed and zero debris left behind.
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Last updated 2026-08-18