Highland Roofing Group delivers consistent quality across painting, roofing, and exterior work. Reviewers highlight Diana and Jaime's hands-on involvement, transparent communication with photos and daily updates, and meticulous cleanup. Staff negotiate insurance claims effectively and stay within estimates. Repeat customers credit their attention to detail and professional respect for homes and property.
The crew handles everything from storm damage to roof replacements, gutter work, and full exterior painting projects. Their Owens Corning partnership transfers 10-year warranties to future homeowners. Reviewers repeatedly praise timely completion, no hidden costs, and care that feels personal rather than transactional.
Most jobs deliver solid roofing and gutter work with clean-up and fast turnaround. Owner Chris handles insurance coordination well and keeps crews courteous, though some older inquiries went unanswered.
Reviewers consistently praise rapid response, professionalism from named staff (Jacob Harrison, Cobey Howard, Christopher, Chris, Jordan Brust, Nick, Todd, Zack), and meticulous inspections backed by photo documentation. Standout strength is helping homeowners navigate insurance claims, from identifying hail damage to securing approvals. Staff explain work clearly and often perform extras at no charge. They handle roof replacement, repair, gutter work, and inspections across residential and commercial properties in the Atlanta metro area. Communication runs throughout the process: initial consultation through detailed follow-up reports. Work quality and site cleanup earn consistent five-star ratings; one reviewer noted a roof installation completed in under a day despite an on-site discovery.
All four reviews are one-star. Customers report cancelled appointments, missed service windows, incomplete repairs, and aggressive upselling. No positive feedback appears in the available reviews.
Last updated 2026-08-19