Reviewers consistently cite efficient insurance claim navigation and named staff members (John Kirksey, Henry McClain, Charlie, Derek, Calvin, Ted) who handle the full process from inspection to installation. Crews arrive early, work within one day, photograph progress, and leave yards spotless.
A small group report serious installation defects: missing underlayment, shingles that don't lay flat, and leaks appearing days after completion. One homeowner states repair commitments made during installation remain unfinished after two months.
All ten Google reviews award five stars. Work spans restaurant builds, retail remodels, and commercial projects across Georgia. Clients name Richie and Christopher as standout team members who deliver on schedule and follow specifications.
Most customers praise Roof Depot's technical skill and professionalism, with particular recognition for Walker Mayo's insurance claim support and crews who arrive on time and finish cleanly. Staff including Blake, Chad, and Pedro earn consistent compliments for knowledge and courtesy. Recent complaints about a new roof that leaked and poor communication stand apart from the overwhelming pattern. One job left deck debris uncleaned despite premium pricing. These outliers suggest occasional inconsistencies in follow-through and accountability on problem roofs.
All 143 reviewers give five stars. Customers consistently praise clear communication from the owner Shari and named staff like Brett, Leo, and Tom throughout the process. Every project gets finished on time with thorough cleanup, no debris left behind. Quality materials and skilled installation stand out, especially for complex jobs like cedar shake roofs and leak repairs.
Last updated 2026-08-19