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Intown Roofing

Updated 2026-08-18 · 12,350 reviewed · 600 listed · Scored from 16 Google reviews · How we rank ›

4.8(16) 66 low data composite score See reviews on Google ✓ Google-verified
Gutter Installation & RepairRoof Replacement
Intown Roofing
Services
Gutter Installation & Repair, Roof Replacement
Reviews
16

What recent reviews say

Intown Roofing earns consistent praise for honest pricing, responsive staff, and speedy turnaround on roof and gutter work. One reviewer reported surprise charges during the job, which stood out sharply against dozens of five-star accounts praising their fair quotes and no-pressure approach.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • quick diagnosis and fair pricing
  • responsive staff (Deb, Russ, Luke)
  • completed jobs on time
  • clear communication and estimates
  • honest recommendations, no upsell pressure
Watch-outs
  • unexpected charges after work started
  • highest estimate price among competitors
punctualfair-pricingskilled-workmanshipresponsive-communicationcleans-up-after-job
Best for: homeowners seeking fast, honest roof repair diagnostics without unnecessary replacement pressure
Think twice if: scope changes during work can mean bills larger than the original estimate

Strengths

  • same-day or next-day response on calls
  • correctly diagnoses leaks other contractors missed
  • finishes jobs faster than quoted timeframe

Worth knowing

  • Deb handles scheduling and billing; Russ Melton is owner; Luke and Jose named crew members
  • installed free flashing as precaution on unaffected skylight
  • one review reports $1000 and $1400 upcharges on a $14,000 job
  • emergency repair scheduled within 24 hours during heavy rain event

What reviews say by service

Roof Replacement
diagnosed and corrected previous misdiagnosis; completed full replacement in one day; cost matched estimate
Roof Repair
fast leak diagnosis; fixed active leaks same or next day; cost was one-third of competitor quotes in one case

How it compares

  • Rated 4.8 against a 4.69 average across the 320 gutter installation & repair businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How we scored this

How We Score
Star rating 81
Review volume 53
Review recency 9
Review sentiment 60
Profile completeness 100
Verification 30

Rating breakdown

5
15
4
0
3
0
2
1
1
0
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Last updated 2026-08-18