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Live Oak Exteriors

Updated 2026-08-19 · 24,679 reviewed · 1,181 listed · Scored from 953 Google reviews · How we rank ›

4.9(953) 87 composite score See reviews on Google ✓ Google-verified
Commercial RoofingRoof Inspection & Insurance ClaimsResidential RoofingRoof RepairRoof ReplacementMetal RoofingGutter Installation & Repair
Live Oak Exteriors
Services
Commercial Roofing, Roof Inspection & Insurance Claims, Residential Roofing
Reviews
953

What recent reviews say

Most customers experience smooth, communicative service with professional crews and exceptional cleanup. Several reviewers praise the team's willingness to fight insurance companies on their behalf and keep them informed throughout the process. However, two detailed complaints describe post-installation leaks, disputed charges for materials, incomplete gutter work, and shifts in communication quality. One customer reported ongoing problems including pest entry and water damage after installation.

Named staff appear regularly in praise: Blayne (on-site manager/supervisor), Zach and Garrett (sales/coordinators), and crew leads like Josh, Colt, and Skylar. Customers consistently note drone photos, same-day quotes, and meticulous nail cleanup as standout touches. One reviewer documented serious issues including critter damage and drip edge concerns after installation.

Praised for
  • responsive communication and transparency
  • thorough cleanup (minimal debris)
  • insurance claim advocacy
  • skilled crew leadership (Blayne especially)
  • on-time installation and efficiency
responsive-communicationcleans-up-after-jobinsurance-claim-helpskilled-workmanshippunctual
Best for: Homeowners filing insurance claims who value ongoing communication.

Strengths

  • Insurance claim advocacy and navigation
  • Meticulous cleanup (nails picked from yards)
  • Named on-site managers (Blayne) present throughout job
  • Same-day inspections and quotes
  • Drone photo documentation of work

Worth knowing

  • Blayne Taylor serves as on-site project manager and appears in many positive reviews
  • Zach and Garrett handle sales and coordination
  • Alex and Taylor noted as project coordinator and site supervisor in one review
  • Crews documented leaving significant debris (nails causing vehicle flats) in at least one recent case
  • One customer reported roof leaks, pest entry, and missing drip edge after installation, with company providing multiple conflicting explanations
  • Customers report drone photos sent during installation and meticulous nail cleanup as standard practice
  • One dispute involved claimed plywood replacement charges disputed by homeowner
  • Gutter work documented as incomplete in one case with surprise bill increase

How it compares

  • Rated 4.9 against a 4.71 average across the 628 gutter installation & repair businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

How We Score
Star rating 93
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
933
4
6
3
0
2
2
1
12

Common questions

Do you handle insurance claims?
Yes. The business works directly with insurance companies, manages the approval process on the customer's behalf, and advocates for coverage. Multiple reviewers credit the team with fighting claims through to completion and handling all communication.
Can I get a same-day inspection or quote?
Yes. Several reviews mention same-day quote appointments and inspections. One customer noted Zach arrived the same day to provide an estimate.
What cleanup can I expect after installation?
The team picks up nails meticulously; multiple customers report finding fewer than five nails across their entire property after a full roof replacement. On-site managers oversee cleanup during and after the job.
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Last updated 2026-08-19