Do you help with insurance claims?

Yes. Reviewers report the company negotiates with insurers, explains the process step-by-step, and handles tarping and documentation to prevent further damage.

How quickly can you respond to a leak?

Same morning or next day for emergency calls, according to reviews. One customer reported tarping and full roof replacement completed within a day.

Is there a military discount?

Yes, a 10% military discount is mentioned in a review.

Matter-of-Fact Roofing, LLC

Updated 2026-08-18 · 12,350 reviewed · 600 listed · Scored from 25 Google reviews · How we rank ›

5.0(25) 84 composite score See reviews on Google ✓ Google-verified

Roof ReplacementRoof RepairMetal RoofingRoof Inspection & Insurance ClaimsCommercial RoofingGutter Installation & RepairResidential Roofing

Services: Roof Replacement, Roof Repair, Metal Roofing
Reviews: 25

What recent reviews say

Across 25 five-star reviews, customers consistently report fast estimates, transparent pricing, and crews who treat properties like their own. Scott and Silas earn repeated praise for honesty and patience, especially in navigating insurance claims. Work quality shows up in inspections catching missed damage, leaks staying fixed, and yards left spotless.

Praised for

responsive communication
professional crew
honest pricing and no upselling
meticulous cleanup
follow-up care
insurance claim support

punctualskilled-workmanshipresponsive-communicationcleans-up-after-jobwarranty-honoredinsurance-claim-helpfair-pricing

Best for: Homeowners filing insurance claims; customers wanting transparent pricing and no pressure sales.

Strengths

Insurance claim navigation and negotiation
Named crew (Scott and Silas) known for patience and transparency
Same-day or next-day emergency response on leaks
Comprehensive cleanup and yard protection

Worth knowing

Scott and Silas named as owners/crew leads, praised for professionalism and patience
10% military discount offered
Tarping and debris management mentioned specifically across reviews
Follow-up inspections weeks after completion noted
Insurance claim support includes advocacy and step-by-step guidance

What reviews say by service

Roof Replacement: Fast completion (often same day) with attention to interior repairs and cleanup.
Roof Repair: Quick leak fixes and responsive same-morning or next-day service on urgent calls.
Roof Inspection & Insurance Claims: Thorough photo documentation and transparent walk-throughs without pressure to upsell.
Commercial Roofing: Limited direct review evidence, but mentioned as offered service.
Gutter Installation & Repair: Website lists service; reviews do not provide specific detail.
Residential Roofing: Primary service; reviews emphasize crew professionalism and property respect.

How it compares

Rated 5 against a 4.67 average across the 439 roof replacement businesses listed here.
Has more Google reviews than 61% of the businesses in this directory.

How we scored this

How We Score

Star rating 89

Review volume 61

Review recency 100

Review sentiment 82

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Do you help with insurance claims?: Yes. Reviewers report the company negotiates with insurers, explains the process step-by-step, and handles tarping and documentation to prevent further damage.
How quickly can you respond to a leak?: Same morning or next day for emergency calls, according to reviews. One customer reported tarping and full roof replacement completed within a day.
Is there a military discount?: Yes, a 10% military discount is mentioned in a review.

Contact

Phone: +1762-441-0078
Website: http://www.matteroffactroofing.com/
Address: 3153 Williams Rd, Columbus, GA 31909
Open in Google Maps

Last verified 2026-08-18

Opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Residential RoofingRoofing ReplacementRoof RepairGutter InstallationGutter ReplacementWindow Replacement

As published by the business on its own website; not independently verified.

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