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Nailed It Roofing & Restoration LLC

Updated 2026-08-19 · 24,679 reviewed · 1,181 listed · Scored from 32 Google reviews · How we rank ›

4.2(32) 65 low data composite score See reviews on Google ✓ Google-verified
Commercial RoofingRoof Inspection & Insurance ClaimsMetal RoofingResidential RoofingRoof RepairRoof ReplacementGutter Installation & Repair
Nailed It Roofing & Restoration LLC
Services
Commercial Roofing, Roof Inspection & Insurance Claims, Metal Roofing
Reviews
32

What recent reviews say

Five-star reviews highlight efficient crews, direct owner involvement, and smooth insurance claim handling. One-star reviews cite poor communication, scope disputes, and gaps in warranty terms that left customers surprised after problems arose.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive owner/staff
  • professional crew
  • quick and efficient
  • good communication when engaged
  • handles insurance claims
punctualskilled-workmanshipresponsive-communicationcleans-up-after-job
Best for: Homeowners comfortable working directly with the owner for roof replacement and storm claims.

Strengths

  • Owner and named staff take direct client calls and site visits
  • insurance claim coordination
  • on-time completion when deadlines are clear

Worth knowing

  • Owner Justin Durden and staff members Kevin and Casey Ellis are named in positive reviews.
  • Kevin handles insurance claims coordination and often performs direct consultations and repairs.
  • Several reviews praise the crew for on-time completion and site cleanup.
  • One-star reviews note Kevin refused to help fill out insurance paperwork for a customer and did not return calls.
  • Warranty terms for interior damage were unclear; one customer learned warranty protection did not transfer to new owners only after a leak occurred three years post-install.

How it compares

  • Rated 4.2 against a 4.72 average across the 505 commercial roofing businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How we scored this

How We Score
Star rating 60
Review volume 66
Review recency 100
Review sentiment 50
Profile completeness 75
Verification 30

Rating breakdown

5
25
4
0
3
1
2
0
1
6

Common questions

Does Nailed It handle insurance claims?
Yes. Reviews name staff member Casey Ellis and owner Kevin as having coordinated insurance inspections, filed claims, and scheduled appointments for storm damage and roof replacement.
Will they explain warranty terms before I sign?
Ask in writing. One customer was not told that interior damage coverage did not transfer to new homeowners, and discovered this only after a leak three years later. Confirm all warranty limits and coverage upfront.

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Last updated 2026-08-19