How fast can Penn Roofing respond to a roof leak?

Reviews report same-day inspections and next-day repairs as standard. One customer called after a storm and had a roofer the next morning. Another had a leak inspected and repaired the same day.

Will Penn Roofing clean up debris after the job?

Yes. Multiple reviews mention thorough cleanup. One customer found only one roofing nail in the yard after a full roof replacement.

Can I see progress on my roof job?

Yes. At least one customer received progress pictures during the work.

Penn Roofing, Inc

Updated 2026-08-18 · 12,350 reviewed · 600 listed · Scored from 302 Google reviews · How we rank ›

4.9(302) 93 composite score See reviews on Google ✓ Google-verified

Roof ReplacementRoof RepairMetal RoofingRoof Inspection & Insurance ClaimsCommercial RoofingGutter Installation & RepairResidential Roofing

Services: Roof Replacement, Roof Repair, Metal Roofing
Reviews: 302

What recent reviews say

Penn Roofing arrives fast, quotes fair, and finishes the job the next day or same day-often with photos and detailed updates. Staff like Webb Smith, James Wood, and Angelo handle everything from leak diagnosis to full replacements with minimal disruption, leaving properties clean and problems actually solved.

Work quality is consistent across repairs, replacements, and gutters. A persistent leak other companies missed got fixed by Penn's crew, who waited for heavy rain to verify the repair before billing. Customers describe Webb as accessible and responsive to questions, his team as organized and professional, and the whole operation as reliable enough to recommend to family.

Praised for

fast response and same-day service
honest pricing and fair estimates
skilled technicians and professional crew
thorough cleanup after work
responsive owner communication

punctualfair-pricingskilled-workmanshipresponsive-communicationcleans-up-after-job

Best for: homeowners needing urgent roof leak repairs or replacement with fast, transparent pricing

Think twice if: no material concerns grounded in reviews

Strengths

same-day or next-day turnaround
owner involvement in quality checks
found leaks competitors missed
detailed estimates with material options
thorough site cleanup

Worth knowing

Webb Smith and James Wood named as responsive owner and crew lead
diagnostic leak found that previous companies could not locate
owner waited for heavy rain to verify leak repair before billing customer
material delivered day before installation
progress photos sent to customer during job
one question answered by owner Webb via phone within five minutes

What reviews say by service

Roof Repair: Same-day or next-day diagnosis and repair of leaks, including difficult cases other contractors missed.
Roof Replacement: Full replacements completed on agreed schedule with detailed upfront quotes and material options.
Roof Inspection & Insurance Claims: Quick assessment and leak identification with transparent explanation of needed work.
Gutter Installation & Repair: Gutter guard installation done professionally with cleanup.
Residential Roofing: Consistent professional work across residential projects with owner oversight.
Commercial Roofing: No clear evidence in reviews.

How it compares

Rated 4.9 against a 4.67 average across the 439 roof replacement businesses listed here.
Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Score

Star rating 92

Review volume 100

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

295

Common questions

How fast can Penn Roofing respond to a roof leak?: Reviews report same-day inspections and next-day repairs as standard. One customer called after a storm and had a roofer the next morning. Another had a leak inspected and repaired the same day.
Will Penn Roofing clean up debris after the job?: Yes. Multiple reviews mention thorough cleanup. One customer found only one roofing nail in the yard after a full roof replacement.
Can I see progress on my roof job?: Yes. At least one customer received progress pictures during the work.

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Every review praises Gee's direct involvement and transparency. He sends photos throughout the job, explains costs upfront, and prices fairly for quality work. Staff show up on time, work efficiently, and leave yards cleaner than they found them. Repeat customers highlight his willingness to anticipate problems, assist with insurance claims using drone inspections, and match shingles or recommend cost-conscious solutions. The gutter team earns equal praise for professionalism and attention to detail. One builder has used him for dozens of roofs.

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E-Z Roofing & Construction

4.9(131)✓ Google-verified

E-Z Roofing earns consistent five-star feedback for honest diagnosis, transparent pricing, and prompt responses. Homeowners often mention named staff like Colby and Vivian returning calls same-day and completing work ahead of schedule. The company has performed well on leak repairs, pipe boot replacements, and full roof replacements, particularly during hurricane recovery. One recent customer noted delays in post-hurricane work and frustrations with a slower-working crew member. Overall, trust in the owner's involvement and willingness to fix issues without added charges stands out. The business serves residential and commercial clients across Augusta, Evans, Martinez, and surrounding areas. Their website lists roof maintenance, ventilation work, gutter protection (Gutter Helmet), and fascia/soffit repair. Multiple reviewers praised the team's professionalism, willingness to preserve warranty terms, and the office's accessibility. Payment stays true to the quote, and final walk-throughs happen before invoicing. Staff names appearing in reviews include Colby (technician), Vivian (office), Jeremy (sales), and owner Joe.

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Penn Roofing, Inc

What recent reviews say

Strengths

Worth knowing

What reviews say by service

How it compares

How we scored this

Rating breakdown

Common questions

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