Do you handle insurance claims?

Yes. They conduct detailed roof inspections, take photos, and help document damage for insurance purposes. Russ or Robert can guide you through the process.

Can you repair a roof that's too small for a full replacement?

Yes. They take on all repair jobs regardless of size. Russ or a technician will visit the next day if urgent.

Are you open on weekends?

They list 7 days of opening hours. Russ has responded to customer questions on weekends, though emergency availability should be confirmed by calling.

Roof Authority

Updated 2026-08-19 · 24,679 reviewed · 1,181 listed · Scored from 99 Google reviews · How we rank ›

4.9(99) 90 composite score See reviews on Google ✓ Google-verified

Metal RoofingRoof ReplacementRoof RepairRoof Inspection & Insurance ClaimsGutter Installation & RepairCommercial RoofingResidential Roofing

Services: Metal Roofing, Roof Replacement, Roof Repair
Reviews: 99

What recent reviews say

Roof Authority delivers consistent, skilled work across residential and commercial projects. Russ (owner), Robert (sales), and crew members like Wilfredo and Jacob show up on time, send photos during the job, clean up thoroughly, and resolve issues quickly without excuses. Their metal roof installations and roof repairs earn praise for precision and attention to detail.

Praised for

professional crew and owner involvement
punctual and responsive
thorough inspections and communication
clean job sites and warranty service
skilled metalwork and craftsmanship

punctualskilled-workmanshipquality-materialsresponsive-communicationcleans-up-after-jobwarranty-honoredinsurance-claim-help

Best for: Homeowners and businesses needing metal roofing, storm repairs, or insurance claim support in Atlanta metro.

Strengths

GAF Certified Plus contractor
Owner participates in installations and repairs
Handles insurance claim documentation
In-house metal roof fabrication

Worth knowing

Owner Russ Douglas participates in installations and repairs
Sales manager Robert handles quotes and communication
Crew leader Wilfredo manages major installations
Technician Jacob Volk handles warranty issues
Russ responds to calls and texts on weekends
Large crews (eight or more) used for full roof replacements
Temporary repairs offered on-site without charge
No nail debris left in driveways or yards

How it compares

Rated 4.9 against a 4.71 average across the 377 metal roofing businesses listed here.
Has more Google reviews than 83% of the businesses in this directory.

How we scored this

How We Score

Star rating 90

Review volume 87

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Do you handle insurance claims?: Yes. They conduct detailed roof inspections, take photos, and help document damage for insurance purposes. Russ or Robert can guide you through the process.
Can you repair a roof that's too small for a full replacement?: Yes. They take on all repair jobs regardless of size. Russ or a technician will visit the next day if urgent.
Are you open on weekends?: They list 7 days of opening hours. Russ has responded to customer questions on weekends, though emergency availability should be confirmed by calling.

Contact

Phone: +1770-400-0998
Website: https://www.roofwithauthority.com/
Address: 10390 Alpharetta St Suite 300, Roswell, GA 30075
Open in Google Maps

Last verified 2026-08-19

Opening hours

Monday: 00:00-24:00
Tuesday: 00:00-24:00
Wednesday: 00:00-24:00
Thursday: 00:00-24:00
Friday: 00:00-24:00
Saturday: 00:00-24:00
Sunday: 00:00-24:00

As listed on Google.

From their website

Services listed

Metal RoofingSpecialty RoofingAsphalt ShinglesCommercial RoofingRoof RepairsStanding Seam MetalSynthetic SlateCedar Roofing

Credentials claimed:GAF Certified Plus contractor, Certified in permanent roofing systems

Operating:serving Atlanta since 2013. Backed by 25+ years of experience

As published by the business on its own website; not independently verified.

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