- Do you help with insurance claims?
- Yes. Staff work directly with insurance adjusters, provide evidence of damage, and help navigate the claims process even if initial denials occur. One reviewer reported staff support lasting over three months through a complex claim.
- How quickly can you schedule an inspection?
- One reviewer with a roof leak was scheduled quickly after an initial assessment by Austin. Hours are listed seven days a week.
- What happens if there's damage during installation?
- One reviewer reported minor damage during installation; the company worked to resolve it. Confirm warranty and damage terms before signing.