52 low data
Reyes Roofing
4.3(6)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Gutter Installation & RepairRoof Replacement
SERVPRO of Athens
Roof ReplacementRoof RepairMetal RoofingRoof Inspection & Insurance ClaimsCommercial RoofingResidential Roofing
- Services
- Roof Replacement, Roof Repair, Metal Roofing
- Reviews
- 285
What recent reviews say
Most jobs bring a crew within hours who work efficiently, explain the process clearly, and stay in touch. Named staff like Sean, Ernesto, Lenin, and Talena repeatedly earn praise for responsiveness and care, especially during water emergencies. The team handles insurance paperwork and goes unprompted to troubleshoot problems. A handful of complaints surface over property damage and mismatched website claims, but the business's track record across nearly 300 reviews shows sustained customer loyalty.
Strength lies in emergency response and mitigation work: water damage, mold removal, and fire restoration. Roofing appears as one of many services. Staff names appear often and positively, suggesting team stability. One older complaint mentions an 83-year-old left with an unfinished home; another flags a single broken counter and hidden picture frame.
Praised for
- responsive staff and quick arrival
- professional and polite crew
- communicates throughout job
- helps with insurance claims
- goes above and beyond
Watch-outs
- damage to property during work
- website service listings inaccurate
- customer left with unfinished repairs
responsive-communicationcleans-up-after-jobinsurance-claim-helppunctualskilled-workmanship
Best for: homeowners with water damage, mold, or fire emergencies needing fast, insured mitigation and insurance claim support
Think twice if: a property already has damage from prior work or unusual circumstances; confirm website service descriptions match your need
Strengths
- arrives within one hour on emergency calls
- named technicians consistent across reviews
- handles full insurance communication
- additional troubleshooting at no charge
Worth knowing
- Sean Place noted for midnight emergency response and consistent contact during multi-week mitigation
- Talena made three unpaid site visits to help troubleshoot cigarette odor issue
- Team regularly completes insurance paperwork and communicates with carriers
- Staff include Lenin, Blake, Ernesto, Devon, Randy, Anthony, Bradley, Sean, Jorge, Hunter, Andrew, James, Austin, Johnny, Brandon, Blayze
What reviews say by service
- Roof Replacement
- no specific praise or complaint about roof replacement in reviews
- Roof Repair
- no specific praise or complaint about roof repair in reviews
- Metal Roofing
- no reviews address metal roofing
- Roof Inspection & Insurance Claims
- no reviews address roof inspection
- Commercial Roofing
- no reviews address commercial roofing
- Residential Roofing
- no reviews address residential roofing
How it compares
- Rated 4.8 against a 4.67 average across the 439 roof replacement businesses listed here.
- Has more Google reviews than 95% of the businesses in this directory.
How we scored this
How We Score Star rating 86
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
269
4
1
3
2
2
1
1
12
Common questions
- How quickly can SERVPRO respond in an emergency?
- Multiple reviews report arrival within one hour of the initial call, including one crew that arrived at midnight for a flooded basement and kitchen.
- Do they handle insurance paperwork?
- Yes. Reviewers note the team takes full responsibility for communication and reports to insurance companies and works directly with carriers.
- What areas do they serve?
- They serve Athens, Bogart, Watkinsville, Comer, Commerce, Nicholson, Statham, and Winterville according to their website.
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Barrelle Roofing Athens
5.0(20)✓ Google-verified
All 20 reviews rate the business five stars. Reviewers consistently mention specific technicians (Chad, Andrew, William, Shawn) by name, praising their knowledge and courtesy. Work is completed on schedule with thorough cleanup; the company handles insurance claims and explains each step before starting.
Roof ReplacementRoof RepairMetal Roofing