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SERVPRO of Henry, Spalding, Butts and Clayton Counties

Updated 2026-08-26 · 7,031 reviewed · 1,627 listed · Scored from 606 Google reviews · How we rank ›

4.8(606) 91 composite score See reviews on Google ✓ Google-verified
Roof ReplacementRoof RepairMetal RoofingCommercial RoofingResidential RoofingRoof Inspection & Insurance Claims
SERVPRO of Henry, Spalding, Butts and Clayton Counties
Services
Roof Replacement, Roof Repair, Metal Roofing
Reviews
606

What recent reviews say

Water damage, fire, and mold calls get same-day or next-morning response. Crews move fast, explain what they are doing daily, work with insurance adjusters to maximize claims, and handle everything from salvage packing to debris removal. Named staff like Eric, Heather, Alicia, and Von Jones show up consistently, manage difficult moments with calm professionalism, and follow through on their commitments.

Beyond damage mitigation, reviewers praise the human touch: crews listen, ask what matters to families facing trauma, photograph items for insurance records, and treat belongings with care. The company coordinates with plumbers, adjusters, and contractors without the homeowner needing to chase details. People come back saying they would use SERVPRO again, even though no one wants to need a restoration service.

Praised for
  • fast response times
  • professional staff
  • clear communication
  • insurance company coordination
  • thorough cleanup and documentation
punctualresponsive-communicationskilled-workmanshipcleans-up-after-jobinsurance-claim-help
Best for: homeowners dealing with water, fire, or mold damage who need insurance claim support and quick, transparent restoration.

Strengths

  • 24/7 emergency response
  • insurance claim coordination
  • named, experienced crews
  • daily communication during projects

Worth knowing

  • Eric, Von Jones, Heather, Alicia, Nicole, Emily, Taylor, Chris Freeman named as crew leads
  • fire teams photograph and itemize salvage for insurance submission
  • same-day or next-morning dispatch reported
  • daily communication and follow-up adjustments during jobs
  • IICRC certified

How it compares

  • Rated 4.8 against a 4.63 average across the 1084 roof replacement businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

How We Score
Star rating 86
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
574
4
6
3
2
2
4
1
20

Common questions

How quickly will someone arrive after I call?
Reviewers report same-day or next-morning response for water and fire damage. The business operates 7 days a week and handles emergency calls.
Will SERVPRO help with my insurance claim?
Yes. They coordinate directly with insurance adjusters, photograph and itemize damaged items, and work to strengthen your settlement. Adjusters have complimented their professionalism in past claims.

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Last updated 2026-08-26