How fast can SERVPRO respond to a water emergency?

Recent reviews document arrival within one hour to 90 minutes of a call for water damage.

What areas do they serve?

They serve Atlanta, Sandy Springs, Buckhead, Buckhead Village, Peachtree Hills, Midtown Atlanta, Vinings, and Virginia Highlands according to their website.

Are they licensed and certified?

The business states they hold a General Contractor License (RLQA003472) and are IICRC certified.

SERVPRO of North Atlanta/ Buckhead

Updated 2026-08-18 · 12,350 reviewed · 600 listed · Scored from 686 Google reviews · How we rank ›

4.9(686) 93 composite score See reviews on Google ✓ Google-verified

Metal RoofingRoof Inspection & Insurance ClaimsResidential RoofingRoof Replacement

Services: Metal Roofing, Roof Inspection & Insurance Claims, Residential Roofing
Reviews: 686

What recent reviews say

Water damage and storm response arrive fast: one reviewer received a crew within an hour of basement flooding, another within 90 minutes of a third-floor leak. The teams (Jake, Chris Barry, JT, Johnny, Pat, and others named frequently) keep homeowners informed, handle cleanup thoroughly, and finish jobs in single days when possible.

Staff come back repeatedly in reviews as calm under pressure. One crew deployed 49 fans and dehumidifiers to prevent further damage; another repaired drywall and fixed a bonus chip in flooring. Reviewers consistently praise the balance of speed, knowledge, and respect for their homes.

Praised for

responsive and fast arrival
knowledgeable and transparent crew
professional and thorough work
named staff attention and quality
excellent communication and empathy

punctualskilled-workmanshipresponsive-communicationcleans-up-after-job

Best for: homeowners needing emergency water damage response and same-day mitigation work

Strengths

24/7 emergency response and fast arrival
experienced named technicians (Jake, Chris Barry, JT, Johnny, Pat, Rob, Robert)
water damage mitigation with industrial equipment
transparent communication throughout

Worth knowing

Jake's team deployed 49 industrial fans and dehumidifiers for multi-floor water damage
Chris Barry praised for ceiling leak drywall repair and bonus floor repair
JT and Mike operate as Priority Responders
Staff named frequently: Jake, Johnny, Pat, JT, Mike, Chris Barry, Rob W., Robert, Joel, Scott
crew arrival within 1 hour to 90 minutes documented in recent reviews

What reviews say by service

Roof Replacement: no specific review evidence; business claims roofing services on website
Roof Repair: drywall and ceiling leak repair praised for efficiency and quality
Roof Inspection & Insurance Claims: initial assessment after water and storm events handled quickly and knowledgably
Residential Roofing: water leak mitigation and follow-up restoration on residential properties
Metal Roofing: no specific review evidence; business lists roofing as a service

How it compares

Rated 4.9 against a 4.71 average across the 207 metal roofing businesses listed here.
Has more Google reviews than 100% of the businesses in this directory.

How we scored this

How We Score

Star rating 93

Review volume 100

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

661

Common questions

How fast can SERVPRO respond to a water emergency?: Recent reviews document arrival within one hour to 90 minutes of a call for water damage.
What areas do they serve?: They serve Atlanta, Sandy Springs, Buckhead, Buckhead Village, Peachtree Hills, Midtown Atlanta, Vinings, and Virginia Highlands according to their website.
Are they licensed and certified?: The business states they hold a General Contractor License (RLQA003472) and are IICRC certified.

Contact

Phone: +1404-793-0190
Website: https://www.servpro.com/locations/ga/servpro-of-north-atlanta-buckhead?utm_medium=organic&utm_source=gbp
Address: 3340 Peachtree Rd #1800, Atlanta, GA 30326
Open in Google Maps

Last verified 2026-08-18

Opening hours

Monday: 00:00-24:00
Tuesday: 00:00-24:00
Wednesday: 00:00-24:00
Thursday: 00:00-24:00
Friday: 00:00-24:00
Saturday: 00:00-24:00
Sunday: 00:00-24:00

As listed on Google.

From their website

Services listed

Water DamageFire DamageMold RemediationStorm/DisasterBiohazardRoofingConstructionGeneral Cleaning

Credentials claimed:IICRC Certified, General Contractor License RLQA003472

Operating:59+ years of experience (delivering trusted restoration services since 1967)

As published by the business on its own website; not independently verified.

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