All 18 reviews are five-star. Customers highlight careful workmanship, clear communication, and repairs that solve problems rather than mask them. Multiple reviewers noted that repaired sections blend seamlessly and that the team diagnosed issues others had missed, preventing further damage.
Alan and his team consistently solve roof problems other contractors miss, often fixing leaks and damage the same day they assess the site. Reviewers praise their professionalism, transparent communication, competitive rates, and thoroughness on older homes and complex jobs.
Most reviewers report quick, clean work. A recent one-star post questions whether the business is genuinely local to Columbus, noting reviews appear to come from multiple states.
Alan Townsend arrives fast, finds leaks other roofers miss, and prices fairly. His crew works cleanly and finishes fast, matching shingles by eye after 40 years in the trade. One complaint alleges incomplete work on vents and flashing three years ago, leaving the homeowner needing repairs elsewhere. Reviewers trust him enough to refer family and handle storm damage while waiting on insurance. He does roof repairs, replacements, and inspections across Columbus and surrounding areas, often completing jobs in a day or less. Many mention getting estimates the next morning after calling.
Last updated 2026-08-18