Joseph and his crew earn consistent five-star reviews for roof replacements and inspections that move fast and finish clean. Homeowners value their willingness to guide insurance claims through to approval, their on-time arrival and professionalism, and the fact that no debris or mess is left behind when they leave.
Work quality is noted across the board. Neighbors compliment the finished roofs, and multiple reviewers mention the team completed jobs faster than promised. On inspection calls, technicians like Bryan conduct thorough assessments. The company's strength lies in turning frustrating insurance denials into approvals and making the whole process understandable to clients.
Reviewers report positive experiences with Empire's work, particularly on commercial roofing projects at competitive rates. One traffic incident involving a company vehicle was noted, though this falls outside the core service.
Reviewers consistently report smooth projects from estimate through cleanup, with named crew members (Clayton, Jace, William, Shawn, Oliver) delivering clear explanations and staying on schedule despite Atlanta weather. Work includes full replacements, storm repairs, leak fixes, metal roofing, gutter installation, and ridge vent updates; crews remove debris daily, match materials to original installs, and follow up on small concerns after completion without pushback. Long-term customers report standing by their work for years, with no leaks or problems after installation. Neighbors recommend them, commercial property owners return for repeat jobs, and out-of-town owners feel confident during installation. The team's understanding of Georgia heat, heavy rain, and ventilation needs shows in their material choices and explanations.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-18