Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Reviewers struggle to buy from this metal roofing supplier. A month to complete a purchase, three-hour unloads, and staff unwilling to help on site appear routine. While the product itself may be solid, the business handles transactions and operations so poorly that customers often leave empty-handed and frustrated.
Every recent review rates Hawks five stars. Customers consistently note quick scheduling, on-time arrival, and staff who move furniture and tackle unexpected extras without fuss. Austin, Gunner, and the team are named repeatedly for professionalism and work ethic. Driveways, patios, and exterior surfaces come out looking new; pricing consistently lands as fair for the speed and quality delivered. Multiple customers report repeat bookings and referrals. The business handles house washing, driveway and concrete cleaning, gutter work, and roof cleaning across Alpharetta, Roswell, Johns Creek, Woodstock, and Marietta. Their website lists window cleaning, deck work, and pool surfaces too. A three-year repeat customer noted they tackled mud damage from a neighbor's yard and restored a newly installed driveway without complaint.
Ken Sullivan and his crew deliver roof replacements efficiently, often completing jobs in a single day with meticulous site cleanup. Reviewers consistently praise his direct involvement, material expertise, and willingness to return for warranty work or minor follow-ups unprompted. Two early one-star reviews cite unprofessional conduct, but the overwhelming body of evidence (44 five-star ratings) reflects strong customer satisfaction and repeat business.
Last updated 2026-08-26