Platinum Pro Roofing & Construction LLC
Shane Craven and his crew build strong customer relationships by explaining roof work step by step, responding quickly to calls and emails, and staying present through insurance inspections. Reviewers consistently praise the quality of replacements and repairs, the meticulous cleanup (including magnetic sweeps for nails), and the crew's ability to finish jobs faster than promised. Two reviews flagged specific installation gaps in flashing and ice shielding, and one gutter installation leaked. The business handles both residential and commercial work, and reviewers particularly highlight Shane's partnership through complex insurance claims, his willingness to source matching materials like gutter colors, and his crew's steady pace. Several customers reported calling for minor repairs and returning for full roof replacements, and at least two family members and a church were served across different jobs.
