RCB Roofing
Five-star reviewers consistently praise the installation crew for speed, professionalism, and clean job sites, with staff like Chris, Jerry, and James earning specific recognition. The negative reviews reveal systemic issues: chronic communication breakdowns after work starts, leaks that recur despite repairs, scope disputes (especially gutter guards and trim painting), and frustrating warranty claim handling that leaves customers waiting months. RCB's reputation hinges on which staff member handles your job. Strong installers deliver finished roofs and gutters quickly. Management follow-up for warranty claims and problem-solving appears inconsistent, with some customers reporting abandonment after issues surface. Lowe's referrals appear to heighten expectations and frustration when internal processes fail.
