Best Choice Roofing earns strong marks for insurance guidance and staff expertise, with reviewers naming crew members like Drew Autry, Cruz Watkins, and Ron Everett as standouts. However, a handful of complaints flag unfinished work, delayed follow-through on contract terms, and one case of work done in darkness that required correction.
All 16 reviews are five-star, with strong praise for Damian and his crew on professionalism, insurance claim navigation, and job quality. Customers consistently mention careful site prep, courteous communication, meticulous cleanup, and willingness to fight insurance denials. Work is praised as timely and backed by warranty.
Staff including Gavin, Jared, Tanner, Blake, and Keith walk customers through inspections and insurance claims with clarity and speed. Appointments come through next day, technicians provide photos and honest assessments, and the team stays on top of paperwork so homeowners don't chase them down. Ridgeline holds certifications from IKO, Brava, CertainTeed, GAF, and other major manufacturers. They handle metal roofing, repairs, replacements, and storm restoration across Georgia, Alabama, and Tennessee. Customers consistently name individual team members as reasons they'd return or recommend.
All three reviews are five-star. One standout is Johanna's patience explaining options and handling insurance paperwork directly, letting the homeowner pick only the color. Jobs completed neatly in one day. Evidence is limited to three recent reviews, but sentiment is uniformly strong.
Last updated 2026-08-18