Modern Roofing's technicians (Joseph Langston, Carlos Keith, Xavier Moye, James King, Michael Davis, Michael Fogarty) consistently handle insurance claims from inspection to completion, often upgrading materials and securing approvals on denied claims. Work runs on time, crews clean thoroughly, and staff explain damage clearly. Complaints centre on missing aftercare callbacks, vague charges for unspecified materials, crew language limits, and concerning liability clauses in maintenance agreements.
Most jobs finish within 1-3 days; roofs are completed and photographed. The business operates across Georgia and South Carolina with GAF Master Elite and ANGI certifications. Reviewers appreciate honesty-staff have declined unnecessary replacements-but flag the need to nail down pricing details and aftercare terms before signing.
All 15 reviews are five-star. Customers praise Steven and his crew for fast response, fair pricing, and thorough communication from estimate through completion. Work includes roof repairs, replacements, and soffit/facia fixes, with particular praise for post-hurricane availability and leak solutions that held up after rain.
Long-term customers return repeatedly for reliable window, door, and gutter work. Staff including Jeremy, Brad, and Steve come out quickly, explain options clearly, and handle jobs cleanly without leaving mess or debris behind.
Work quality splits sharply: older reviews praise fast scheduling and solid craftsmanship, but recent jobs (post-hurricane demand) show repeated patterns of no-shows, incomplete repairs, recurring leaks, and unresponsive staff. Rocco and Blake's handling of damage claims and customer follow-up has drawn specific criticism across multiple 2024-2025 disputes involving tarps, roof replacements, and insurance coordination.
Last updated 2026-08-18