22 low data
NTEC Systems LLC
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof Replacement
Pinnacle Home Improvements: Alpharetta
Roof Inspection & Insurance ClaimsMetal RoofingGutter Installation & RepairCommercial RoofingRoof ReplacementRoof RepairResidential Roofing
- Services
- Roof Inspection & Insurance Claims, Metal Roofing, Gutter Installation & Repair
- Reviews
- 1095
What recent reviews say
Most reviewers who completed projects with Pinnacle report professional crews, quality workmanship, and reasonable pricing. However, a vocal minority describe relentless unsolicited calling after submitting online quote requests, difficulty reaching the company when issues arise, and challenges canceling sales appointments. The core installation experience appears solid; the friction centers on sales and follow-up communication.
Named staff including Luis, Gabriel, Adam Watson, and inspector Robbie are praised for professionalism and attentiveness. Multiple reviewers mention on-time completion and cleanup. The company appears to excel at execution but struggles with lead-generation practices and post-sale responsiveness.
Praised for
- professional installation crews
- quality materials and results
- good communication during project
- reasonable pricing
- quick completion timelines
skilled-workmanshipresponsive-communicationcleans-up-after-jobfair-pricing
Best for: homeowners seeking roof, window, siding, or gutter installation with professional crews and transparent pricing
Strengths
- experienced installation crews named and accountable
- completes projects on schedule
- cleans up after work
- transparent pricing process
Worth knowing
- Named crew leads: Luis, Gabriel, inspector Robbie, project manager Adam Watson
- Inspector Robbie conducts post-installation follow-ups
- Roof work coordinated with insurance inspectors; additional roof sections completed same-day in one case
- Single-meeting sales policy for color/material selection
- Window installations reported completed in one day instead of promised two
How it compares
- Rated 4.6 against a 4.75 average across the 535 roof inspection & insurance claims businesses listed here.
- Has more Google reviews than 100% of the businesses in this directory.
How we scored this
How We Score Star rating 73
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
Rating breakdown
5
945
4
62
3
9
2
7
1
72
Common questions
- How long does a window installation typically take?
- Pinnacle has completed window installations in one day instead of the promised two days, according to recent reviews.
- Can you handle insurance roof claims?
- Yes. The company works with insurance inspectors to meet all requirements and completes repairs on schedule, as noted by a roof replacement customer.
- Do crews clean up after installation?
- Yes. Recent reviews note crews cleaned up after completing siding, gutter, roof, and window work.
Similar roofing contractor nearby
79
Hero Roofing
5.0(8)✓ Google-verified
Hero Roofing delivers fast, polished roof replacements with crews that arrive organized and prepared. Reviewers praise their protective setup (tarps for landscaping and furnishings), all-day turnarounds on large homes, and meticulous cleanup. Named staff like Karson and Corey stand out for honesty and going beyond expectations.
Roof Replacement
CR
18 low data
Core roofing
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof Replacement