Most customers experience a seamless process from initial inspection through project completion. Named technicians like Robert Hill, Mike, Cameron, and Weston guide homeowners through insurance claims, explain options upfront, and manage communication with adjusters. Crews finish roof and gutter work in a single day and clean up meticulously, even returning after hours to catch missed nails in landscaping.
One caller reported repeated unwanted contact despite never requesting a quote. Otherwise, reviewers consistently praise transparency, follow-up warranty support, and the team's persistence in securing insurance approvals when claims faced initial rejection.
Most reviewers praise Samuel and the installation team for professionalism and clear communication. One customer reported being stood up twice for appointments without advance notice.
The 10th Roof earns consistent five-star praise for responsive service, honest dealings, and skilled repairs. Reviewers trust Jeff and Kyle personally and note they handle storm damage, leak detection, and roof work with efficiency and care.
New roof installations and replacements consistently finish in one to two days, with Logan McCord named repeatedly for coordinating the process, answering questions, and walking homeowners through every step including insurance negotiations. The crew arrives on schedule, works efficiently, cleans up thoroughly, and leaves the property spotless. Reviewers praise the company's ability to handle complex insurance claims and describe the experience as smooth and stress-free from start to finish.
Last updated 2026-08-19