Most reviewers praise Samuel and the installation team for professionalism and clear communication. One customer reported being stood up twice for appointments without advance notice.
Based on limited recent reviews, so treat this as low-confidence.
The 10th Roof earns consistent five-star praise for responsive service, honest dealings, and skilled repairs. Reviewers trust Jeff and Kyle personally and note they handle storm damage, leak detection, and roof work with efficiency and care.
Most customers experience a seamless process from initial inspection through project completion. Named technicians like Robert Hill, Mike, Cameron, and Weston guide homeowners through insurance claims, explain options upfront, and manage communication with adjusters. Crews finish roof and gutter work in a single day and clean up meticulously, even returning after hours to catch missed nails in landscaping. One caller reported repeated unwanted contact despite never requesting a quote. Otherwise, reviewers consistently praise transparency, follow-up warranty support, and the team's persistence in securing insurance approvals when claims faced initial rejection.
Blake and Josh lead a team that moves fast and finishes clean. One homeowner with a 3,100-square-foot roof reports crew arrival at 6:30 AM and completion by 8:00 PM the same day, with full cleanup and insurance assistance. Another experienced their roof done in one day with no debris left. Reviewers consistently praise honesty over pressure: Blake turned down a false hail claim when shingles showed only wear damage, and another homeowner noted most competitors pushed unnecessary replacements. Personal attention runs through the experience. Josh and Blake handle inspections same-day when possible, walk through findings without sales pressure, and help navigate insurance claims with recommended adjusters. Materials and warranties appear strong. One customer received Owens-Corning Duration shingles with a 50-year manufacturer's warranty and 10-year transferable labor warranty. Gutter installation and gutter guards are offered alongside roof work. The crew protects landscaping, patios, and porches during jobs, then restores everything before leaving. Owners and crew (including Christian and Joshua) are named across reviews, suggesting consistent faces handling each project.
Last updated 2026-08-19