49 low data
Simply South Roofing Atlanta
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Commercial RoofingRoof ReplacementRoof Repair
SERVPRO of Downtown Atlanta
Roof Inspection & Insurance Claims
- Service
- Roof Inspection & Insurance Claims
- Reviews
- 214
What recent reviews say
Most customers report prompt responses, clear communication, and capable teams who walk them through water and fire damage step-by-step. Staff like Carlos, Johan, and Mario consistently earn specific praise for attention to detail and respect for homes during stressful situations.
One detailed complaint involved mold remediation that left work incomplete and cost far more than quoted, with unclear explanation upfront of what removal included versus rebuilding. The incident highlights a gap in scope clarity for complex jobs, though the majority of recent reviews credit the team with easing a difficult process.
Praised for
- responsive and communicative staff
- skilled technicians named and praised
- professional approach to damage assessment
- insurance coordination and guidance
responsive-communicationskilled-workmanshipinsurance-claim-helppunctual
Best for: homeowners and business owners needing fast damage assessment and insurance claim coordination
Strengths
- named technicians consistently praised for professionalism and detail
- prompt initial response and damage assessment
- direct help navigating insurance claims
- clear communication throughout the job
Worth knowing
- Technicians Carlos, Johan, Mario, Daniela, Alex, and Jennifer named and praised in recent reviews
- IICRC Certified
- website claims operating since 1967
- help with insurance company communication during jobs
- one complaint: mold remediation job quoted $4500, grew to $8680 total, left work incomplete and walls/insulation unrepaired
How it compares
- Rated 4.9 against a 4.75 average across the 535 roof inspection & insurance claims businesses listed here.
- Has more Google reviews than 93% of the businesses in this directory.
How we scored this
How We Score Star rating 92
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 75
Verification 30
Rating breakdown
5
204
4
5
3
0
2
0
1
5
Common questions
- Does SERVPRO help with insurance claims?
- Yes. Reviewers report the team coordinates directly with insurance companies and helps guide the claim process from damage assessment through completion.
- How quickly do they respond to a call?
- Recent reviews describe prompt response and same-day or next-day arrival for initial assessment.
- What areas do they serve?
- Their website lists Atlanta, Downtown Atlanta, Mechanicsville, Centennial Place, and Reynoldstown in the Atlanta area.
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