Derek and the Supra Roofing team earn consistently high marks for speed and professionalism. Customers highlight Derek's drone-aided inspections, transparent quotes, and willingness to work directly with insurance companies on claims. Named staff like Andrew, Treveon, Aaron Boykin, and others are praised for patience and thorough communication. Work gets done on schedule, cleanup is thorough, and pricing feels fair relative to the quality delivered.
One significant complaint undercuts the service record: a sales representative was disruptive and rude when asked to leave a residential property, waking a customer's household and distressing dogs. That isolated incident stands against dozens of five-star reviews highlighting Derek's honesty, ethical practices, and a culture of follow-through on punch lists and aftercare.
All 16 reviews are five-star, with strong praise for Damian and his crew on professionalism, insurance claim navigation, and job quality. Customers consistently mention careful site prep, courteous communication, meticulous cleanup, and willingness to fight insurance denials. Work is praised as timely and backed by warranty.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Reviewers consistently report fast turnaround, from scheduling to completion in under 48 hours. Technicians like Marc and Britt arrive on time, diagnose problems thoroughly, and communicate clearly about the work. Customers describe the experience as efficient and professional, with jobs completed to their satisfaction.
Last updated 2026-08-18