Two five-star reviews highlight United Roofing's speed and quality. A crew completed a 93-square roof in two days while maintaining standards under owner Moises's oversight. One reviewer called them the best roofing company in Columbus.
Based on limited recent reviews, so treat this as low-confidence.
All five reviews are five-star. Reviewers praise Brothers Roofing for reasonable quotes, quick turnarounds, clean work sites, and skilled repair and replacement jobs. One repeat customer notes they've used the company "numerous occasions" without complaint.
Clients consistently report responsive service from a crew that shows up prepared and explains each step clearly. Work is thorough and crews clean up after the job. One recent complaint about a week-long delay on water damage inspection followed by two months of extended downtime raises a concern about timeline management in complex cases. The business names staff frequently in reviews, which one unhappy customer flagged as potentially suspect. Team members including Edwin, Patrick, Eva, Gabe, and Samantha appear across multiple positive accounts, though this pattern warrants noting for those considering references.
Most people praise the water damage and cleanup teams for arriving fast, explaining work clearly, and staying in touch throughout the job. Named crew members-Samantha, Lulu, James, Eva, and others-consistently earn specific compliments for professionalism and genuine care, especially during emergencies. Two significant issues emerge: a construction phase plagued by incomplete work, misalignment, and poor supervision, and one delay where a five-month project stalled after payment, raising hotel costs. Crews are generally efficient and polite, though weekend noise and occasional language gaps have frustrated some clients. The business excels at emergency water, fire, and restoration work, with owner Jim and team leader Lulu known for compassion and accountability. For construction follow-up or extended projects, communicate expectations clearly upfront and confirm supervisory oversight.
Last updated 2026-08-18