Best Choice Roofing
Best Choice Roofing wins consistent praise for knowledgeable staff and successful insurance claim handling on roof replacements, with thorough inspections and professional crews. Several customers name specific team members (Tara Wilson, Jacob Turner, Stephen, Chris, Clay Bowers, Abby Clark) for going above and beyond. However, some report persistent leaks after installation, poor follow-up on repair failures, and inadequate explanation of ventilation requirements; a few also cite missed deadlines, yard debris, and an unhelpful chatbot system. The company's insurance expertise stands out across multiple reviews, particularly in navigating adjuster approvals. Quality materials and cleanup are repeatedly mentioned positively. Weaknesses cluster around post-installation communication and technical details not explained upfront, which left at least one customer with higher utility bills years later.
