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Augusta Roofing Experts

Updated 2026-08-18 · 12,350 reviewed · 600 listed · Scored from 24 Google reviews · How we rank ›

3.0(24) 42 low data composite score See reviews on Google
Roof ReplacementRoof RepairMetal RoofingRoof Inspection & Insurance ClaimsCommercial RoofingGutter Installation & RepairResidential Roofing
Augusta Roofing Experts
Services
Roof Replacement, Roof Repair, Metal Roofing
Reviews
24

What recent reviews say

Half the reviews are five-star; half are one or two-star, with no middle ground. Where work got done as agreed, customers praise speed and quality. But 50% report hostile initial contact, unauthorized work starts, denied warranty claims, and aggressive payment collection including legal threats.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • quick response to estimates
  • thorough, professional repair work
  • reliable completion on schedule
Watch-outs
  • owner unprofessional and dismissive on phone calls
  • works started without written authorization
  • leaks recurred on metal roofing within months
  • warranty claims denied
  • aggressive collection tactics and threats of liens
skilled-workmanshipmissed-deadlinespoor-communicationleak-recurredleft-debrispushy-salesdelayed-response
Think twice if: Customers uncomfortable with phone communication or requiring clear written agreements before work starts. Several reviews document work begun without explicit go-ahead.

Strengths

  • rapid turnaround on estimates
  • completes jobs efficiently when authorized
  • customers praise finished work quality

Worth knowing

  • Owner Will is primary point of contact for estimates and disputes
  • metal roof installed 6+ years ago leaked within two years, warranty denied as expired at six months
  • multiple reviews report work crews arriving without scheduled appointment confirmation
  • aggressive evening phone calls (8-10 PM) for payment collection
  • one customer reports threats of lien for unpaid balance

What reviews say by service

Roof Replacement
Work praised for speed and appearance when completed; one leak recurred and warranty denied.
Roof Repair
Positive where estimates and authorization clear; negative where work started before confirmation.
Metal Roofing
Customer reported leaks within two years; owner refused warranty claim, citing six-month expiry.
Residential Roofing
Quality of finished work praised, but process complaints include unauthorized starts and billing disputes.

How it compares

  • Rated 3 against a 4.67 average across the 439 roof replacement businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

How We Score
Star rating 23
Review volume 61
Review recency 0
Review sentiment 41
Profile completeness 75
Verification 0

Rating breakdown

5
11
4
1
3
0
2
0
1
12

Common questions

What time does Augusta Roofing Experts open?
The business lists seven days of hours on Google; call ahead to confirm, as phone calls outside those hours have drawn complaints of rude responses.
Do you need a written agreement before work starts?
Multiple reviews report work begun without explicit written confirmation. Clarify all terms in writing before the crew arrives.
Request a quote

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Last updated 2026-08-18