Certified Roofing & Gutters
Certified Roofing earns strong marks for insurance handling and named staff who guide homeowners through claims. Work gets done fast, sites are clean, and many customers feel genuinely cared for. But a vocal minority report unreturned calls, leaks that appear months after install, and shoddy carpentry work that later requires total roof replacement. The divide is sharp: repeat business and referrals from satisfied customers against lawyers' letters and broken promises from frustrated ones. Insurance claim coordination stands out as a real strength, especially Jevante Davenport's documentation skills. Roof replacements and gutter installs often come in same-day or on-schedule. The friction point is accountability after the job: when problems surface, getting someone on the phone becomes difficult. One customer waited six months for replies and ended up needing a full roof redo.
