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Pink Gorilla Roofing & Solar

Updated 2026-08-18 · 12,350 reviewed · 600 listed · Scored from 31 Google reviews · How we rank ›

4.6(31) 58 low data composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance Claims
Pink Gorilla Roofing & Solar
Service
Roof Inspection & Insurance Claims
Reviews
31

What recent reviews say

Most five-star reviews praise rapid completion and smooth insurance handling, especially through staff like Kyle and Maddux. However, older one-star complaints detail serious issues: roofs that leaked within months, improperly installed shingles and flashing, unannounced crew visits, and years of no response to warranty problems.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • fast turnaround
  • insurance claim help
  • clean site after work
  • knowledgeable staff
Watch-outs
  • unresponsive after job
  • defective workmanship
  • poor crew quality
  • vague pricing
responsive-communicationcleans-up-after-jobinsurance-claim-helpshoddy-workmanshipleak-recurreddelayed-response
Best for: Homeowners with insurance-approved roof replacements needing fast completion and claims handling.
Think twice if: Ask about post-job follow-up and warranty terms; older complaints show unresponsiveness to leak issues years after installation.

Strengths

  • one-day roof replacements
  • direct insurance coordination
  • cleanup after each day

Worth knowing

  • Kyle and Maddux noted as helpful staff
  • one-day roof replacement reported multiple times
  • grounds left debris-free after work
  • insurance adjuster meetings coordinated on-site

What reviews say by service

Roof Replacement
Five-star reviews praise speed and insurance coordination; one-star complaints detail defective shingles and improper installation causing leaks within months.
Roof Inspection & Insurance Claims
Free inspections offered by sales staff; reviews mention adjuster meetings coordinated on-site.
Roof Repair
Small repairs quoted high with vague labor breakdown; past complaints about poor leak fixes.

How it compares

  • Rated 4.6 against a 4.72 average across the 285 roof inspection & insurance claims businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How we scored this

How We Score
Star rating 75
Review volume 65
Review recency 0
Review sentiment 49
Profile completeness 75
Verification 0

Rating breakdown

5
28
4
0
3
0
2
0
1
3

Common questions

How fast can you replace a roof?
Multiple reviews report roof replacements completed in a single day, with gutter work done separately in half a day.
Do you help with insurance claims?
Yes; the business works directly with insurance companies and coordinates adjuster visits on-site.
What happens if there are issues after the job?
Limited evidence; older reviews describe years of unresponsiveness to leak complaints, though recent five-star reviews do not mention follow-up details.

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Ricky, Jabari, Casey, and Jacob earn consistent five-star praise for guiding customers through repairs and replacements with clear communication and speed. Crews finish efficiently, clean up, and handle weather delays without complaint. One customer noted improved HVAC performance after ventilation work, and another appreciated tarping and follow-through during freezing rain. The business fields emergency calls (storm damage, leaks, tarping) and navigates insurance processes smoothly. No complaints appear across recent reviews. Staff are named repeatedly for professionalism and attentiveness, suggesting stable, known faces on the job.

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Certified Roofing earns strong marks for insurance handling and named staff who guide homeowners through claims. Work gets done fast, sites are clean, and many customers feel genuinely cared for. But a vocal minority report unreturned calls, leaks that appear months after install, and shoddy carpentry work that later requires total roof replacement. The divide is sharp: repeat business and referrals from satisfied customers against lawyers' letters and broken promises from frustrated ones. Insurance claim coordination stands out as a real strength, especially Jevante Davenport's documentation skills. Roof replacements and gutter installs often come in same-day or on-schedule. The friction point is accountability after the job: when problems surface, getting someone on the phone becomes difficult. One customer waited six months for replies and ended up needing a full roof redo.

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Last updated 2026-08-18