Both reviews from six years ago. Customers praise Jon's crew for finishing roof work in one day, leaving no debris, and helping with insurance claims. One homeowner noted the team went above and beyond after the job was complete.
Based on limited recent reviews, so treat this as low-confidence.
Across 15 five-star reviews, customers consistently praise Tyler and his team for professional execution, clear communication, and attention to detail on roof replacements and repairs. The crew shows up on time, cleans thoroughly, guides clients through insurance claims, and delivers work that meets or exceeds expectations.
Most customers experience smooth, communicative service with professional crews and exceptional cleanup. Several reviewers praise the team's willingness to fight insurance companies on their behalf and keep them informed throughout the process. However, two detailed complaints describe post-installation leaks, disputed charges for materials, incomplete gutter work, and shifts in communication quality. One customer reported ongoing problems including pest entry and water damage after installation. Named staff appear regularly in praise: Blayne (on-site manager/supervisor), Zach and Garrett (sales/coordinators), and crew leads like Josh, Colt, and Skylar. Customers consistently note drone photos, same-day quotes, and meticulous nail cleanup as standout touches. One reviewer documented serious issues including critter damage and drip edge concerns after installation.
Staff consistently guide customers through complex roof decisions without pressure, earning praise for honesty and fair estimates compared to competitors. Jacob, Heath, James, Fisher, and other crew members earn repeat mentions for managing insurance claims from start to finish, arriving on schedule, cleaning thoroughly, and treating homes with respect while families are present.
Last updated 2026-08-19