All four reviews are five-star. Reviewers consistently report fast emergency response, reasonable costs, and repairs that hold up. Work quality exceeded expectations and jobs finished quickly.
Based on limited recent reviews, so treat this as low-confidence.
Water damage and restoration work arrives fast-crews show up within an hour on emergency calls, including late evenings and weekends. Staff (Reggie, Carlos, JT, and others named across reviews) explain mitigation steps clearly, stay on-site until debris is bagged, and treat customers with genuine patience through stressful situations.
Gold Stars delivers solid roof work and handles insurance paperwork well, earning 4.5 stars on 170 reviews. Yet persistent complaints about post-job abandonment, unfulfilled referral promises, and communication breakdowns after invoicing raise serious trust concerns.
Most projects run on time, on budget, and with clear communication from start to finish. One recent no-show appointment stands out against years of reliable service and follow-up on customer concerns.
Last updated 2026-08-18